You can even restrict which users can access this page by location based on their IP Address.
You can customize the wording in this area to provide instructions
about how to use the Knowledge Base.
You can also configure which search methods, fields and filters are available as well as the content displayed on the Results and Article pages.
For a basic search, enter keywords in Search For and
click Search.
For an advanced search, change the default settings in sections 2 - 5.
To start a new search, click Defaults to reset the
search parameters.
Use Quick Search to go directly to an article using the article number.
Use Quick Links to run a pre-defined search, such as a list of the most important articles.
For further assistance, use Additional Resources. You can post important links or other information such as where to get release notes or other documentation, how to contact your organization, FAQ, etc.